FREE MERCHANDISE EXCHANGE & EASY MERCHANDISE RETURN SHIPPING

(U.S. CUSTOMERS ONLY)

1. Fill out and submit the ELECTRONIC MERCHANDISE EXCHANGE OR RETURN FORM to take advantage of SVOBODA's Free Exchange and Easy Return Shipping offer:
Pre-paid UPS Shipping Label Used on Exchanges (U.S. CUSTOMERS ONLY) - Free
If any item(s) are exchanged (versus returned for a refund) there are no charges for return postage in either direction.
Pre-paid UPS Shipping Label Used on Returns (U.S. CUSTOMERS ONLY) - $8.00
If all item(s) are returned (versus exchanged) we'll simply deduct a flat fee of $8.00 from your order refund for return postage.
2. Once you have submitted the ELECTRONIC MERCHANDISE EXCHANGE OR RETURN FORM, print two copies of the confirmation screen. Include a copy with your shipment.
3. When we get a copy of your ELECTRONIC MERCHANDISE EXCHANGE OR RETURN FORM through our website, we will e-mail you the UPS Shipping Label during regular business hours.
4. Pack the items you'd like to send back.
5. Print out and attach the UPS Shipping Label to your shipment.
6. Drop your exchange off at one of the following UPS locations: With any UPS driver, The UPS Store, a UPS Customer Center or UPS Alliance Locations or one of the many UPS Authorized Shipping Outlets. Please make sure your package is scanned before leaving. You may leave your package at a UPS location that doesn't scan it in (i.e., a UPS Drop Box) at your own risk.
Unfortunately, we cannot refund your original shipping charges.
INTERNATIONAL ORDERS
We do accept international exchanges and returns. For most countries, if you send us your exchanges via an alternate shipping method, we'll send exchanges back out at no additional cost to you. We recommend international customers contact customer service, via email Orders@SVOBODAStyle.com, for questions relating to international returns and exchanges.
Alternate Shipping Method
Send your return back using an alternate shipping method for no charge. Simply send the merchandise to the following address. We strongly recommend you track your return. Carriers such as FedEx, UPS, or DHL provide tracking as part their service, while USPS offers delivery confirmation for a small additional fee.

SVOBODA - RETURNS
1430 S. Grand Ave.
Santa Ana, CA 92705
For more information about shopping on SVOBODAStyle.com, please click on the appropriate link below: Return Policy, Privacy and Security, Sale or Non-Refundable Items, Shipping & Deliveries, Sales Tax, Order Cancellations, Gift Boxing, Gift Certificates, International Orders, Terms & Conditions, Business Hours, or Contact Us