Exchanges & Returns: Alaska, Hawaii, U.S. Territories & International

SVOBODA ships to Alaska, Hawaii, U.S. Territories (Outside Contiguous 48 U.S. States) and most international countries, and we do accept exchanges and returns of all qualified items from all locations that we ship. Click  here  to see which items don't qualify under our general exchanges & returns policy. 

For all Alaska, Hawaii, & U.S Territories, as well as most countries, if you send us your exchanges via an alternate shipping method, we’ll pay for the shipping on the exchange back out to you. However, we recommend you contact SVOBODA’s customer service via email at to discuss your address' return and exchange policy.   On all shipments, International Customs fees are always the responsibility of the customer. 

These policies do not apply to the following: 

SVOBODA Pop Up Shop or Special SVOBODA Event Customers

All SVOBODA Wholesale (Domestic or International) Customers, even those that use to complete their transactions, are bound to the current SVOBODA Wholesale Sales Contract, and should contact their local sales representative or e-mail for Return Authorization and Support.